Customer Service Department


Matthew Vanderhorst, Information Technology Director
Staff
Name Position
Chelsey Bridgewater Customer Service Representative
Pat Stroz Customer Service Representative

The Customer Service Department is located at City Hall at 10101 Montgomery Road. We can be reached by phone at (513) 891-2424, online or by email at customer_service@ci.montgomery.oh.us. Our hours are 7:30 am - 5:00 pm.

A new Customer Service Department was established on October 2006 with a helpful service counter at City Hall. The department is a combination of functions from the Building Department, Front Desk and Information Technology.

The Customer Service Department will assist residents in such areas as renting a lodge, processing building permits, or assisting in navigating around the city's website, just to name a few!